Terms & Conditions

@home+church reserves the right to change these terms and conditions for future orders. We recommend that you read these terms carefully each time you place an order. By confirming your order you are agreeing to the outlined terms and conditions, as well as other appropriate policies (such as our privacy policy).
Prices may vary between online & stores from time to time.

ALL PRICES EXCL GST

GST will be added to your shopping cart before check out
All disputes and disagreements fall within New Zealand law and jurisdiction.

PLACING AN ORDER FOR PRODUCTS

By using the shopping cart feature on the @home+church website you are submitting an offer to purchase a particular product for the price notified—including the delivery and other charges and taxes—at the time you place the order. This order will be subject to the terms and conditions that are outlined here. We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through our website.

ACCEPTANCE OR REJECTION OF AN ORDER

In certain circumstances, @home+church may need to decline your order. This may happen if the product you have requested is not available. When we have received your order, we will confirm this via email. We will then also notify you of our ability to supply your order. This will be done within a reasonable period from the time you placed the order.

DAMAGED PRODUCT, RETURNS, REFUNDS AND EXCHANGES

Nothing in our Returns Policy is intended to limit any legal rights you may have under the New Zealand Consumer Guarantees Act or any other appropriate legislation.
Products purchased onlin or in-store can be returned, subject to the following conditions:

CHANGED YOUR MIND?

Goods can be exchanged for other goods provided proof of purchase is presented and goods are returned in original condition within 14 days of the date of purchase.

If you have ordered a product online and subsequently changed your mind, only the price of the product can be refunded. Any delivery and associated fees are unable to be refunded. Any costs i.e. freight, in returning the product is the purchaser's responsibility.
Any order may be canceled up until the time of dispatch i.e. if the order is delayed, without any costs being incurred and a full refund will be made.

FAULTY AND/OR DAMAGED GOODS

If goods purchased online were delivered damaged or faulty please contact us on info@athomeandchurch.org.nz and we will arrange their return and refund your purchase in full.
Please note: When a refund is granted, we will refund the original purchase price via the method of payment indicated on the receipt. (E.g. if the purchase was made using a credit card, the refund will be made to your credit card account.)

 

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